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Evaluation is an important, but often overlooked, step because it helps us assess learning effectiveness. This phase provides an opportunity to determine what we have done well and what needs improvement. The goal of the Evaluation step is to ensure the training is well designed, developed, and that the course content is valuable to your users and the institution at large. The evaluation step can be separated into two types: formative and summative. The Formative evaluation is the process of reviewing your content as you are building your course; it’s the effort you put into ensuring the course is as good as it can be before releasing it to your users. When you double and triple check your course content, you are doing a formative evaluation. The Summative evaluation is a formal process, typically done after the training course is completed by the users. The purpose of the summative evaluation is to see how your training performed and determine if it accomplished the objectives identified in the Analysis phase. In this step, you gather information from surveys or interviews about learners’ reactions to the training, their engagement with content, and their overall results. Finally, feedback from the summative evaluation should generate an action plan for updating and improving your future training. To review the five phases we've discussed, view this University of Washington - Bothell ADDIE Model resource.
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