From the Center for Distributed Learning
The Center for Distributed Learning (CDL) has remained fully operational throughout the pandemic. As the fall term starts, for the convenience of our faculty clients, a physical staffing presence will be maintained in both our Digital Learning Center (Central Florida Research Park) and Classroom Building I (CB1) locations during normal operating hours. For the safety of our clients and team members, and to ensure alignment with university health and safety guidelines, in-person services will be conducted via appointment. One-on-one virtual appointments are preferred, but if it is absolutely necessary to meet face-to-face, appointments will be scheduled to maintain appropriate social distancing. Consultations with instructional designers are scheduled individually. Technical support requests should be initiated with Webcourses@UCF Support via phone, email, live chat, or web form. Requests are triaged to identify the need for one-on-one appointments to resolve technical issues.
To initiate a new technical support request or to use the Instructional Designer Lookup Tool, please begin at the Webcourses@UCF Support webpage: https://cdl.ucf.edu/support. For any other in-person needs, please call CDL’s main phone number (407.823.4910) for assistance. Faculty clients who arrive without an appointment will be scheduled for the next available appointment time. To avoid inconvenience, please call ahead.
From the Office of Instructional Resources
The Office of Instructional Resources (OIR) teams are committed to providing our services in an efficient, friendly, and most importantly safe manner. At this time, when you request service from one of our teams, we will take all appropriate measures for a safe interaction consistent with UCF policies. We will wash our hands, wear masks, maintain social distance, and disinfect surfaces when our work is complete. We appreciate your attention to the same courtesy for our teams. We cannot provide services in spaces occupied by individuals who are not observing these same practices. If such practices cannot be observed, our team will coordinate with the appropriate department to provide services in an alternate manner.
From the Faculty Multimedia Center
We are so excited to have you back in the Faculty Multimedia Center (FMC). We’ve missed seeing everyone! Due to COVID-19, we are putting some extra precautions in place in order to protect everyone using the space and other people working in the building.
The FMC will be open for in-person appointment by request on a limited basis in Fall 2020. Virtual appointments and consultations are highly encouraged for those that are building media content from home or do not wish to come in-person. There are specific guidelines below that we have put in place to ensure the safety of both faculty and staff.FMC Availability and Guidelines